Rental Policies

PAYMENT: 50% of the Rent is due at the time of signing this Agreement to confirm Reservation. If arrival date is less than 30 days from the date of reservation, full payment will be due. Payments may be secured by providing a check, money order, Visa, MasterCard or Discover credit card. Please note that dates are not guaranteed until your deposit and signed Agreement have been received. All outstanding balances (collectively “Final Payment”) shall be charged to Lessee’s credit card 30 days prior to arrival date (“the due date”) without further notice. If Lessee’s credit card is declined and Lessee does not make other arrangements to make final payment within 3 business days of notice, Lessor may in its sole discretion deem the reservation null and void. Keys will not be issued until Final Payment is fully deposited and cleared by Lessor’s bank.

PAYMENT BY CHECK: Lessee agrees to pay Lessor a service charge of $30 for any check returned by Lessee’s bank for insufficient funds. If a check is returned, Lessee must make all remaining payments by cashier’s check, money order or credit card. If Lessee requires Lessor to reissue a check, Lessor will deduct a $25 stop payment fee from amount being issued.

CHECK IN/OUT: Lessee agrees to abide by the check-in and check-out times and procedures listed in the Rental Agreement. Standard Check In Time is 4pm and Check Out Time is 10am.

Written requests for early check-in will be granted at Lessor’s sole discretion. Such permission will typically be granted if property is cleaned and ready for occupancy prior to the stated check-in time. Written confirmation of Lessor’s approval is required.

Prior to arrival, Lessor will transmit to Lessee instructions regarding obtaining access The Property. Once inside The Property, Lessee agrees to review and follow the Check-In Procedures that will be provided by Lessor.  Upon arrival at The Property, please call Lessor to confirm successful access and to make note of the condition of property. Lessor shall contact Lessee or stop by the Property within 24 hours of Lessee’s arrival to ensure Lessee’s satisfaction to the extent possible. When vacating The Property, please review and follow the Check-Out Procedures provided by Lessor. You are required to leave the property in substantially the same condition as it was in when you arrived. Should Lessee request return of any items left behind, Lessor shall be entitled to collect any postage costs in addition to a $10.00 service fee.

CANCELLATION POLICY: Either party may cancel this reservation at will with notice of cancellation transmitted to the other party in writing or via e-mail more than 60 days prior to Lessee’s arrival date. If Lessee’s cancellation notice is received more than 60 days in advance of arrival date, Lessor will refund all of the reservation deposit, minus a 10% cancellation fee within three (3) business days of notice of cancellation. If Lessee’s cancellation notice is received less than 60 days in advance of the arrival date, Lessor will retain all fees paid to date. Failure to make Final Payment by the due date shall constitute notice of cancellation with less than 60 days notice.  Lessor shall not be entitled to cancel the reservation with less than 60 days notice unless the property becomes unavailable because of property sale, fire, mandatory evacuation, eminent domain, construction delays, lack of utilities or act of nature. Upon cancellation by Lessor, Lessor will refund all funds received to date from Lessee within three (3) business days of notice of cancellation.

VACATION RENTAL INSURANCE: CSA Vacation Rental Insurance has been included with your reservation and will be a part of your initial deposit payment. Vacation Rental Insurance reimburses for pre-paid, non-refundable expenses due to certain unforeseeable circumstances that may jeopardize your vacation investment and force you to incur unplanned expenses. A summary of the policy offered through CSA Travel Protect is provided at the bottom of your lease agreement. We strongly recommend you purchase this valuable protection.

DAMAGE WAIVER FEE: A nonrefundable Damage Waiver Fee is required for all reservations. Lessor requires a valid Visa, Master Card or Discover Card number on file in addition to the Damage Waiver Fee. The Damage Waiver Fee is a nonrefundable Fee that relieves Lessee of the cost for unintentional and incidental damage to the Rental Property and its contents, not to exceed the amount of coverage listed in your Rental Agreement. The Damage Waiver Fee does not cover intentional damage, theft, unauthorized entry into the owner's supply closet, unauthorized pets, extensive cleaning required at check-out, smoking, exceeding occupancy limits or parking limits, and any other charges/polices in Lessor's Rental Policies and Rental Agreement including any fines imposed on Manager by the City, County, State or Home Owner Association as the result of violation of any law, ordinance, rule or regulation or any fines or costs levied against Lessee or visitors of Lessee (Excess Damage Costs). Lessee will be notified of any Excess Damage Costs in writing. Any Excess Damage Costs will also be charged immediately to Lessee's credit card. Lessee, by signing below, assumes full responsibility for any items found to be missing and any damage due to misuse, negligence or action on Lessee's or Lessee's visitors part, except in the case of normal wear-and-tear reported to Lessor within 48 hours of Check-in.

The Damage Waiver Fee does not substitute for Lessee’s responsibility to leave The Property in appropriate condition. The Damage Waiver Fee does not negate Lessee’s responsibilities as a responsible renter, nor does it relieve Lessee from responsibility for intentionally destructive acts of Lessee or other members of Lessee’s party while in occupancy. Lessee must notify Lessor of any damage or theft to the unit during Lessee’s occupancy or upon vacating. The Property will be carefully inspected after Lessee’s departure and any damage, theft or other incidents which occur during Lessee’s occupancy and which have not been disclosed to Lessor prior to Lessee’s leaving will remain Lessee’s obligation.

The maximum aggregate amount of accidental damage that is covered by the Damage Waiver Fee is listed in your Rental Agreement. Any damage in excess of this amount remains the responsibility of Lessee. All waivers of theft or damage will be administered by Lessor at The Property. Lessor will have the sole authority to determine the nature and extent of damages, necessary repairs and eligibility for the waiver of liability described herein. The Covered Lessee must report any theft or damage to The Property or its contents prior to checkout or any otherwise applicable damage waiver will be void.

TERM OF COVERAGE: The waiver takes effect upon check-in on the booked arrival date to The Property, together with receipt of payment of the waiver fee, at or before check-in. All coverage shall terminate upon normal check-out time of The Property or the departure of the Covered Lessee, whichever occurs first.

DAMAGE WAIVER FEE CONDITIONS: The plan will not include liability for damage or theft resulting from:

• Intentional acts of a Covered Lessee.
• Gross negligence or willful and wanton conduct.
• Theft of or damage to any personal property owned by, or brought onto the premises by Lessee or Lessee’s guest(s).
• Theft without a valid police report.
• Damage caused by any pet brought onto The Property by Lessee or Lessee’s guest(s).
• Property damage resulting from motorized vehicles or watercraft operated by Lessee or Lessee’s guest(s).
• Loss of use of The Property for any reason.
• Acts of God.
• Normal wear and tear.
• Any cause, if the Covered Lessee does not report the damage to Lessor prior to check out.

DEFINITIONS: Covered Lessee: All registered guests and all persons booked to share the same unit of accommodations and have paid the required non-refundable cost prior to occupancy.

Covered Stay: The stay at one of Lessor’s homes from the date of the covered Lessee’s date of check-in to the date of check-out (maximum 30 day period).

RESERVATION CHANGE FEE: All changes to confirmed reservations are subject to a non-refundable $30.00 re-scheduling fee per change.

“AS IS” RENTAL: Chances are that Lessee is reserving The Property without having first viewed it in person. While Lessor warrants that The Property has proven satisfactory to previous guests, Lessee understands it is agreeing to rent The Property “as is.” Should Lessee become unsatisfied with The Property for any reason, Lessor will make every reasonable effort to resolve any specific problem(s).

Should Lessee remain unsatisfied and desire to vacate The Property prior to the Check-out date, the policies stated in the Cancellation Policy shall apply.

Should The Property become unavailable for any reason beyond Lessor’s control either during the lease term or within 60 days of arrival, Lessee agrees Lessor's liability shall be limited to a full refund of all payments received from Lessee. Lessee expressly acknowledges that in no event shall Lessor be held liable for any consequential or secondary damages, including but not limited to relocation or additional travel expenses or for any other loss.

CLEANING: The Property will be cleaned prior to Lessee’s arrival, and after departure. The cleaning staff will arrive promptly at check-out time on the day of departure. Lessee shall be liable for a charge of $125 per hour for each hour (or portion thereof) of holdover past the required check-out time. Often guests are scheduled to depart and arrive on the same day, and the cleaning staff therefore has only a short time frame within which to clean The Property.

Lessee’s rental fee provides for typical cleaning requirements, allowing Lessee to enjoy The Property as long as possible up to check-out. Nonetheless, Lessee is required to leave the property in substantially the same condition as when received, and all Check-Out Procedures must be followed. If additional cleaning is required, appropriate charges will be deducted from Lessee’s security deposit at the rate of $125 per hour. Absolutely NO SMOKING is permitted inside any building or structure.

OCCUPANCY: Lessee expressly understands and agrees the Property shall be occupied by no more than the maximum occupancy listed in your Rental Agreement, and day/evening guests are limited to 4 unless otherwise permitted, in writing, by Lessor. All day/evening guests must vacate the premises by 9:00 p.m. Should Lessee wish to entertain or have more than 4 guests on The Property, Lessee’s request must be received by Lessor in writing no less than five (5) days prior to the day of Lessee’s event. Lessee shall provide the total number of guests Lessee intends to have on The Property, how Lessee will accommodate all guests (inside, outside or both), if there will be amplified music, and any other circumstances that could affect the facility or neighbors. Under no circumstances will Lessee be permitted to remove any furniture from the house. At Lessor’s discretion, Lessee's request may be denied and/or an additional security deposit and event fee may be necessary for large gatherings or events.

SLEEPING CAPACITY/DISTURBANCES: Lessee and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit should any of the following occur: A. Occupancy exceeding the sleeping capacity stated in Occupancy paragraph (above). B. Use of the premises for any illegal activity including, but not limited to, the possession, serving or consumption of alcoholic beverages by or to persons less than 21 years of age. C. Damage to The Property or to any of the neighboring properties. D. Any other acts which interfere with neighbors' right to quiet enjoyment of their properties. Occupancy and use of The Property shall not disturb or offend neighbors or residents. E. House parties, keg parties, excessive speeding, excessive noise or disruptive behavior, discharging of Firearms, BB or Pellet Guns, or Fireworks, etc. IF, FOR ANY REASON, LAW ENFORCEMENT IS NOTIFIED DUE TO DISTURBANCES EMANATING FROM THE PREMISES OR GROUNDS, THERE WILL BE A MINIMUM $250 CHARGE TO LESSEE’S SECURITY DEPOSIT OR CREDIT CARD. THIS CHARGE SHALL APPLY PER INCIDENT.

PARTIES: Lessee and all other occupants will be required to vacate the premises and forfeit all monies paid should a party occur on the property. The Property is located in a residential community and most of the neighboring homes are owner occupied. In order to maintain peace in happiness in the neighborhood we do not allow parties, loud gatherings or events at The Property.

SMOKING: Smoking of ANY kind is not allowed inside any structure on The Property. Please smoke outside only. There will be a $100 charge if smoking has been done in the home or if the ashes, etc. are put into inside garbage can(s). Please use the provided ashtrays and put all smoking paraphernalia directly into the curbside garbage cans outside.

PETS **Applies only to homes that DO NOT ALLOW PETS -- NO PETS or domestic animals of any kind are allowed at The Property, including “visiting” or “stray” animals. If this rule is broken, Lessee’s security deposit will be used to resolve any odor and/or flea problems and for any costs incurred to relocate guests checking in after Lessee’s departure.

PETS **Applies only to homes that ALLOW PETS -- One pet is allowed on the Property at a time. Lessee is responsible for picking up all messes made by the pet during stay and prior to check out. If there is damage done to The Property, Lessee’s credit card will be charged for the cost to repair/replace any damages, resolve any odor and/or flea problems and for any costs incurred to relocate guests checking in after Lessee’s departure. The Damage Waiver fee DOES NOT COVER any pet related damages or cleaning.

LOCKED CLOSETS: Most of our property owners maintain a locked area in The Property for their own personal use. These locked areas are not intended for Lessee’s use. Please do not try to access locked doors or closets.

RENTAL OF MORE THAN ONE HOME: Should Lessee rent another property in close proximity to one another, the following rules shall apply: A. No items shall be moved from one house to another. B. Guests moving between the houses will respect the quiet condition of the neighborhood and refrain from loud noise and boisterous behavior on the street, particularly at night. Neighbors treasure their peace and quiet, value access to their driveways, and are quick to complain if our guests create such problems. C. Guests from two or more houses will not spend the bulk of their rental time at a house other than the house in which they are sleeping. Having people from one house spend most of their time at another house unfairly burdens that house, creates a risk of sewer backup, and creates a risk of neighbor complaints.

BICYCLE LIABILITY: Lessee agrees to obey all rules governing bicycle riding and is responsible for knowing all rules. The bicycles provided at The Property are not to be jumped, wheelied, bunny hopped, free styled on, transported by vehicle, or operated while intoxicated. Lessee understands and agrees that bicycling is inherently hazardous and could result in serious injury or death. Lessee agrees to Indemnify and Hold Harmless Lessor from any and all damages, and or liability arising out of or resulting from the use by Lessee, any other person, with or without permission, of said bicycles and bicycle accessory equipment mounted thereon. Lessee hereby agrees to assume liability for any and all damage to personal property whether caused by fire, water, theft or collision. Lessee hereby acknowledges that any individual using a provided bicycle will examine the bicycle and accessory equipment upon check-in and inform Lessor within 4 hours of arrival if said bicycles and equipment are not in good working condition. If Lessor is not informed of bicycle damages or problems with said equipment within 4 hours of Lessee’s Check In, Lessor and Lessee agree that said bicycles and equipment will be considered to be in good working condition.

Lessor does not provide safety helmets for use with bicycles. Lessee acknowledges that California State law requires all children under the age of 18 to wear a safety helmet while riding a bicycle. Lessee acknowledges that it is Lessee’s responsibility to provide safety helmets to all children riding on provided bicycles. Lessee agrees to reimburse Lessor for the purchase of a new “Kryptonite” U-lock if lock or key to provided locking device is lost, stolen, broken or not returned to Lessor upon check-out.

Only one key to the provided locking device will be given to Lessee. It is Lessee’s responsibility to lock bicycles during all times when not in use, including when on the premises of The Property. It is Lessee’s responsibility to ensure bicycles are locked when leaving them unattended. Lessor does not accept responsibility for proper use or effectiveness of locking device provided. Lessee agrees to pay Lessor for any loss of or damages to said bicycles and bicycle accessory equipment mounted thereon and return to Lessor in the same good working condition as when received. Lessor understands and agrees that provided bicycles remain the sole property of Lessor and that failure of Lessee to return said bicycles constitutes admission by Lessee that he or she has stolen the bicycle(s), which may subject Lessee to civil and/or criminal prosecution and will results in charge to or confiscation of Lessee’s security deposit.

POOL/HOT TUB/SPA: The Property includes a Hot Tub and/or Swimming Pool ("Pool") and special instructions for safety and maintenance apply. Failure to abide by these rules will result in charges to Lessee's damage deposit. If a Pool is improperly used and must be drained and refilled, extra maintenance costs will be charged against Lessee's security deposit or credit card.

Lessee does hereby release and hold harmless Lessor and Pool maintenance personnel from any liability arising from or use of the outdoor Pool provided. Lessee agrees to use the Pool in accordance with the posted rules, and also agrees to follow all provided maintenance guidelines during the lease term. In addition, Lessee agrees to notify Lessor immediately should any problems arise.

POOL HOURS ARE FROM 9AM TO 9:30PM. Use of Pool outside of these hours may be cause for eviction without a refund. The Property is located in a residential area. San Diego has strict curfew laws associated with "excessive" noise. Please keep noise levels to a minimum.
POOL RULES, REGULATIONS AND CONCERNS:

• Please check the temperature of the water in the Pool before use. Maximum safe water temperature should be established by a medical practitioner, not to exceed 104 degrees Fahrenheit.
• Do not use or allow the Pool to be used alone.
• Minors under the age of 18 shall not utilize the Pool unsupervised.
• Unsupervised use by children is strictly prohibited. Never leave children unattended in the vicinity of the Pool.
• Do not add anything to the water including foaming bubbles, chemicals, soaps, bath oils, etc. If these items are used in the Pool, an additional cleaning fee will be assessed.
• Absolutely no candles (floating or any type) are allowed on or in the Pool.
• Absolutely no shoes are to be worn in the Pool.
• Absolutely no pets are allowed in the Pool.
• Absolutely no electrical appliances should be used in or near the Pool.
• Surrounding patio/deck may be slippery and dangerous when wet.
• Persons who have high blood pressure, skin sensitivities, or who might be pregnant are strongly urged not to use a Pool. If in doubt, please consult with a physician prior to using the Pool.
• Observe reasonable time limits to avoid nausea, dizziness and fainting. Should you experience any of these symptoms, carefully exit the Pool immediately.
• Lessee agrees to leave the Pool in the same condition it was received.
• Lessee agrees to fully reimburse and indemnify Lessor for damage caused to the Pool during lease term, including damage caused by any person, including invited or uninvited guests, pets, animals, and children.
• Lessee understands there will be no reduction in rental fees if the Pool is unused or unavailable during the term of Lessee's rental period.
• Please do not turn off or unplug the Pool and/or filters, etc.
• The Pool is serviced and chemically treated weekly and drained regularly.
• It is recommended that no jewelry is worn in the Pool due to chemicals used. The chemicals in the
• Pool can also affect color-treated hair and damage swimsuits.
• The Pool should be covered and locked when not in use, especially if there are any children in the vicinity. Pool covers are easily damaged. Lessee agrees to inspect the Pool cover for any damage upon arrival and advise Lessor of any problems.
  
  LESSEE LIABILITY: Lessee agrees to accept liability for any damages caused to The Property (other than normal wear and tear) by Lessee or Lessee's guests, including, but not limited to, landscaping, watermarks or scarring of hardwood floors, and misuse of appliances or equipment furnished. If damages are in excess of the security deposit, Lessee agrees to reimburse Lessor for costs incurred to repair/replace damaged items.
  
  HOLD HARMLESS: Lessor does not assume any liability for loss, damage or injury to any persons or their personal property. Neither does Lessor accept liability for any inconvenience arising from any temporary defects or stoppage in supply of water, gas, and electricity, outside construction noises or plumbing. Nor will Lessor accept liability for any loss or damage caused by weather conditions, natural disasters, acts of God, or other reasons beyond its control.
  
  CHECK-OUT PROCEDURES: Check-out time is 10am. Any extra time our cleaning staff spends completing these check-out duties will be deducted from Lessee’s deposit. Lessee shall comply with the following Check-Out procedures and requirements:
  
  • Generally pick up the home to ensure it is left in the same condition it was received.
  • Rinse off and load all dirty dishes in dishwasher and start wash cycle.
  • Remove trash from all trashcans in house (bedrooms, bathrooms and kitchen) and place in large outdoor trashcans.(Blue trashcan is for recyclables only).
  • Check to be sure all sand toys, boogie boards, and other toys are clean from sand and placed in the garage and bikes are locked up.
  • Close all windows, turn out lights, and turn off fans, heat, air conditioning.
  • If furniture has been moved, put it back into the location it was in when you arrived.
  • Place remote controls on top of televisions - so we don't have to search for them.
  • If keys were received, place keys where you found then and use keys in lock box to lock all doors behind you as you depart. If the home has a touch pad door lock please ensure door is locked behind you as you depart.
  No late check-out shall be permitted when subsequent guests are checking in on Lessee’s day of departure. A $125/hour charge will be applied to all late check-outs. If the unit is available on Lessee’s departure day, you may schedule a late check-out upon written consent from Lessor at least two days prior to the check-out date.
  
  IT IS FURTHER MUTUALLY AGREED between the parties:
  
  1. Lessee is over the age of 25 and WILL BE an occupant of the unit during the entire lease term.
  2. Lessee shall not assign responsibility nor sublet to guests without Lessor’s written consent.
  3. Lessee shall not violate any city ordinance or state law in or about said premises.(Noise ordinances are strictly enforced in San Diego City Residential areas. Excessive noise after 10:00 PM may result in law enforcement intervention. Noise information booklet available upon request.)
  4. Lessee agrees to notify Lessor IMMEDIATELY if any maintenance problem occurs.
  5. No Kegs allowed on The Property.
  6. No RVs or Campers allowed on or parked on streets immediately adjacent to the Property.
  7. Lessee expressly agrees that no prior notice will be required for Lessor or its representative to enter The Property to make necessary repairs or inspections. However, Lessor agrees to make reasonable efforts to notify Lessee prior to such entry.
  8. Lessee agrees not to accept collect calls or to make toll calls (10-10 numbers, etc.) from the telephone provided. Lessee agrees to reimburse Lessor for additional costs incurred to the telephone service during the lease term.