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Policies

The policies listed below are a general overview of our policies. Some homes have more detailed policies. Please refer to your rental contract for specific policies relating to your reservation.

PAYMENT: 50% of the Rent is due at the time of signing the Lease Agreement to confirm Reservation. If arrival date is less than 30 days from the date of reservation, full payment will be due. Payments may be secured by providing a check, money order, Visa, MasterCard or Discover credit card. Please note that dates are not guaranteed until your deposit and signed Agreement have been received. All outstanding balances (collectively “Final Payment”) shall be charged to Lessee’s credit card 30 days prior to arrival date (“the due date”) without further notice. If Lessee’s credit card is declined and Lessee does not make other arrangements to make final payment within 3 business days of notice, Lessor may in its sole discretion deem the reservation null and void. Keys will not be issued until Final Payment is fully deposited and cleared by Lessor’s bank.

PAYMENT BY CHECK: Lessee agrees to pay Lessor a service charge of $30 for any check returned by Lessee’s bank for insufficient funds. If a check is returned, Lessee must make all remaining payments by cashier’s check, money order or credit card. If Lessee requires Lessor to reissue a check, Lessor will deduct a $25 stop payment fee from amount being issued.

CHECK IN/OUT: Standard check in time is at 4pm, and check out is at 10am. If you would like to request an early check in or late check out, please contact our office to get written confirmation of approval. Such permission will typically be granted if property is available.

CANCELLATION POLICY: Either party may cancel this reservation at will with notice of cancellation transmitted to the other party in writing or via e-mail more than 60 days prior to Lessee’s arrival date. If Lessee’s cancellation notice is received more than 60 days in advance of arrival date, Lessor will refund all of the reservation deposit, minus a 10% credit card handling fee (if a credit card was used to secure payment). If Lessee’s cancellation notice is received less than 60 days in advance of the arrival date and The Property is re-rented for at least the same rate to another party, Lessor will refund all of the reservation deposit less a $300 cancellation fee. If Lessee requests cancellation within 60 days of the arrival date, and The Property is not re-rented, Lessor will retain the entire reservation deposit. Failure to make Final Payment by the due date shall constitute notice of cancellation with less than 60 days notice.

Please note, La Jolla is a very popular vacation spot, and short-term beach rentals are typically in high demand. Lessor agrees to aggressively seek to re-rent The Property through a variety of advertising and networking channels should Lessee seek to cancel its reservation with less than 60 days notice.

Lessor shall not be entitled to cancel the reservation with less than 60 days notice unless the property becomes unavailable because of property sale, fire, mandatory evacuation, eminent domain, construction delays, lack of utilities or act of nature. Upon cancellation by Lessor with more than 60 days notice, Lessor will refund all funds received from Lessee within three (3) business days of notice of cancellation.

RESERVATION CHANGE FEE: All changes to confirmed reservations are subject to a non-refundable $30.00 re-scheduling fee per change.

SLEEPING CAPACITY/DISTURBANCES: Lessee and all other occupants will be required to vacate the premises and forfeit the rental fee and security deposit should any of the following occur: A. Occupancy exceeding the sleeping capacity. B. Use of the premises for any illegal activity including, but not limited to, the possession, serving or consumption of alcoholic beverages by or to persons less than 21 years of age. C. Damage to The Property or to any of the neighboring properties. D. Any other acts which interfere with neighbors' right to quiet enjoyment of their properties. Occupancy and use of The Property shall not disturb or offend neighbors or residents. E. House parties, keg parties, excessive speeding, excessive noise or disruptive behavior, discharging of Firearms, BB or Pellet Guns, or Fireworks, etc. IF, FOR ANY REASON, LAW ENFORCEMENT IS NOTIFIED DUE TO DISTURBANCES EMANATING FROM THE PREMISES OR GROUNDS, THERE WILL BE A MINIMUM $250 CHARGE TO LESSEE’S SECURITY DEPOSIT OR CREDIT CARD. THIS CHARGE SHALL APPLY PER INCIDENT.

SMOKING: Smoking of ANY kind is not allowed inside any structure on The Property. Please smoke outside only. There will be a $100 charge if smoking has been done in the home or if the ashes, etc. are put into inside garbage can(s). Please use the provided ashtrays and put all smoking paraphernalia directly into the curbside garbage cans outside.

PETS: NO PETS or domestic animals of any kind are allowed at The Property, including “visiting” or “stray” animals. If this rule is broken, Lessee’s security deposit will be used to resolve any odor and/or flea problems and for any costs incurred to relocate guests checking in after Lessee’s departure.

OCCUPANCY: If Lessee wishes to entertain or have more than four guests on The Property, Lessee's request must be received by Lessor in writing no less than five (5) days prior to the day of Lessee's event. Lessor will need to know the number of people Lessee plans to have on The Property, how Lessee will accommodate everyone (inside, outside or both), if there will be amplified music, etc. Under no circumstances will Lessee will be permitted to remove any of the furniture from the house. At Lessor's discretion, parties, gatherings and/or additional guests may not be allowed. If additional guests are permitted, an additional security deposit and/or usage fee may be required. Lessor retains the right to deny any requests for additional guests/events without specific reason.

RELOCATION: Chances are that Lessee is reserving a property without having first viewed it. Please be assured that The Property has proven satisfactory to previous guests. However, Lessee will be renting it on an "as is" condition and Lessor trusts it will meet Lessee's requirements. If Lessee becomes unhappy with the rental for any reason, Lessor will make every effort to resolve the specific problem. Should that not be possible, and at Lessor's discretion, the policies stated in the above section, "cancellation policy," pertain.

In the event The Property is unavailable because of property sale, fire, mandatory evacuation, eminent domain or act of nature, or if The Property is unavailable because of construction delays or because of lack of utilities, Lessee agrees that Lessor's sole liability, as a result of any of these conditions, is a full refund of all payments received from Lessee. Lessee expressly acknowledges that in no event shall Lessor be held liable for any sequential or secondary damages, including but not limited to relocation or additional travel expenses or for any other loss.

LESSEES LIABILITY: Lessee agrees to accept liability for any damages caused to The Property (other than normal wear and tear) by Lessee or Lessee 's guests, including, but not limited to, landscaping, watermarks or scarring of hardwood floors, misuse of appliances, and/or equipment furnished. If damages are in excess of the security deposit being held, Lessee agrees to reimburse Lessor for costs incurred to repair/replace damaged items.


If you have any questions about the policies stated above, or if we can be of help in any way, please call us at (858) 454-2451 or email info@socalvacationrentals.com.



 


 
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